Public Services Ombudsman for Wales

Public Services Ombudsman for Wales
Welsh: *Ombwdsmon Gwasanaethau Cyhoeddus Cymru*

Type	Independent public body
Region served	Wales
Ombudsman	Michelle Morris
Staff	Just over 70
Website	www.ombudsman.wales

Politics of Wales
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The Public Services Ombudsman for Wales (Welsh: Ombwdsmon Gwasanaethau Cyhoeddus Cymru) was established by section 1(1) of the Public Services Ombudsman (Wales) Act 2005. The Public Services Ombudsman for Wales brings together the jurisdictions of various offices he replaced, namely the Local Government Ombudsman for Wales, the Health Service Ombudsman for Wales, the Welsh Administration Ombudsman and the Social Housing Ombudsman for Wales.

The Ombudsman has a dual role. Firstly, under the above Act, he investigates complaints by members of the public concerning maladministration, failure in a relevant service or failure to provide a relevant service by any "listed authority" in Wales. Secondly, under the Local Government Act 2000, he is responsible for policing ethical standards in local authorities.

The Ombudsman is appointed by the Monarch. The current Ombudsman is Michelle Morris who was appointed in April 2022.