SugarCRM

SugarCRM Inc.
Company typePrivate
IndustryCRM Software
FoundedCalifornia 2004
FounderClint Oram, John Roberts, Jacob Taylor
HeadquartersSan Francisco, California
Key people
David T. Roberts (CEO)

Matt Quilter (CFO)

Claire Dorrian (CMO)

Paul Farrell (CPO)
Products
  • Sugar Enterprise
  • Sugar Market
  • Sugar Sell
  • Sugar Serve
Number of employees
600+
Websitewww.sugarcrm.com

SugarCRM is a software company based in Silicon Valley. It produces the on-premises and cloud-based web application Sugar, a customer relationship management (CRM) system.

SugarCRM's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.

The company operates a number of websites, including its commercial website Sugarcrm.com and Sugar Outfitters (for third-party extensions), and an online user forum called SugarClub.

In February 2014, in a blog post that provoked a strong reaction from the development community, SugarCRM announced that they would no longer be releasing new open-source versions of their Community Edition application; from now on this would be a bug-fix-only application.