The Phone Co-op

The Phone Co-op was an independent consumer co-operative in the United Kingdom. It provided landline, mobile telephone and Internet services, including web hosting and broadband. In April 2018, the Phone Co-op board agreed for its operations to be transferred to the Midcounties Co-operative, with the Phone Co-op legal entity ceasing to exist. The brand continued to be operated until 1 June 2018, when it was rebranded to Your Co-op following the completion of the transfer.

The co-op was a social enterprise and was awarded the title of UK customer-facing social enterprise of the year 2015. The business was a living wage employer and was accredited to hold the Fair Tax Mark.

As of 2015, the business had over 30,000 customers, spanning individuals, businesses, charities, local authorities and other co-operatives including: Amnesty International, The Big Issue, Christian Aid, Central England Co-operative Society, the Centre for Alternative Technology, Chelmsford Star Co-operative Society, The Co-operative Group, The Council of the Isles of Scilly, Manchester City Council, The Midcounties Co-operative, Triodos Bank and UNISON. Alongside organic growth, The Phone Co-op acquired other telecommunications businesses, most notably the telecoms business of Saga Group in 2010 and the broadband business of Namesco in 2014. The business provided its fixed-line services through the network run by Openreach using Local Loop Unbundling, and it provided mobile services as a virtual operator on the EE network.