Wayfinding (urban or indoor)

Wayfinding is used in the fields of architecture, urban planning and communication design and refers to the user experience of navigating and orienting oneself within the physical environment. It has been defined as a spatial problem-solving process involving the interpretation of visual and environmental cues to navigate to a destination in a familiar or unfamiliar environment.

A wayfinding system is a set of tools designed to help users effectively navigate a complex physical environment and may include a combination of signage, maps, digital tools, and spatial design.