LiveChat
| LiveChat | |
|---|---|
| Developer(s) | Text |
| Initial release | January 10, 2002 |
| Operating system | Web-based, Windows, OS X, Android, iOS |
| Available in | 41 languages |
| Type | AI, Online chat, e-commerce, web analytics, ticketing system |
| License | Proprietary (SaaS) |
| Website | livechat.com |
LiveChat is an AI customer service software with chatbot, online chat, help desk software, and web analytics capabilities.
It was first launched in 2002 and is currently developed and offered in a SaaS (software as a service) business model by Text.
Companies use LiveChat as a single point of contact to manage from one software all customer service and online sales activities that normally are provided using channels (chat, email and social media) and multiple tools.