Text (company)

Text
Company type	Public
Traded as	WSE: TXT; WIG30 Component
ISIN	PLLVTSF00010
Industry	Artificial intelligence, Software
Founded	Wrocław, Poland 2002
Headquarters	Wrocław, Poland
Number of locations	2 offices (2024)
Area served	Worldwide
Key people	Mariusz Cieply (CEO); Urszula Jarzebowska (CFO); Szymon Klimczak (CMO); Bartosz Olchowka (CTO); Piotr Bednarek (CCO); Maciej Malesa (CIO);
Products	ChatBot, HelpDesk, Knowledge Base, LiveChat, OpenWidget
Services	Chatbot platform; Help desk software; Knowledge-base system; Live support software; Website widgets;
Revenue	223 million zł (2022); 179 million zł (2021);
Net income	119 million zł (2022); 100 million zł (2021);
Number of employees	268
Subsidiaries	Text, Inc.;
Website	text.com

Text (WSE: TXT), previously known as LiveChat Software, is a Polish software company specializing in customer service and artificial intelligence solutions. Based in Wrocław, it offers a suite of tools for B2B and B2C communication, including popular platforms like LiveChat, ChatBot, and HelpDesk. The company is publicly listed on the Warsaw Stock Exchange.

The company was founded in Wroclaw, Poland in 2002, and also has US offices in Boston, Massachusetts. In 2023, the company rebranded from “LiveChat Software” to “Text” to reflect its broadened focus on artificial intelligence and e-commerce solutions.

It serves more than 28,000 paid customers in over 150 countries, including Adobe, AirAsia, Best Buy, Better Business Bureau, ING, Huawei, Orange, and PayPal.